Summary
The business offers a welcoming atmosphere with friendly staff and good quality coffee. However, there are some notable service inconsistencies and quality control issues affecting customer satisfaction. While some patrons appreciate the fast service and cleanliness, others report problems like poor order accuracy and inadequate responses to complaints.
Pros
- Friendly and kind employees
- Good quality coffee
- Fast service
Cons
- Inconsistent order fulfillment
- Quality control issues
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
3438 John F. Kennedy Blvd, Jersey City, New Jersey
The Dunkin' location reviewed has mixed feedback, with some customers reporting poor customer service and management issues, while others appreciate the coffee offerings. Complaints include unprofessional staff behavior and replacement of ordered items without consent. Despite these negatives, the business does offer a range of services including takeout and dine-in options.
Dunkin'
463 Tonnelle Ave, Jersey City, New Jersey
The business offers a friendly environment with popular donuts and coffee, but has received criticism for poor customer service and pricing issues. While the atmosphere is generally appreciated, some customers have encountered rude behavior from staff. The establishment provides various dining options and accessibility features.
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854 Jersey Ave, Jersey City, New Jersey
Dunkin' Donuts offers a variety of tasty food and beverages with efficient service. Reviews indicate friendly staff but highlight occasional issues like rude interactions and order inaccuracies. The establishment provides convenient pickup options and has an inviting atmosphere.
Dunkin'
147 Palisade Ave, Jersey City, New Jersey
The business offers a casual atmosphere with strong coffee and dessert options, suitable for various dining preferences including breakfast and lunch. While there are positive remarks about the quality of food and drinks, multiple negative comments point to poor customer service and operational issues affecting order accuracy and efficiency.
Dunkin'
University Medical Ctr, 308 Willow Ave, Hoboken, New Jersey
The business is praised for its excellent coffee and customer service, especially highlighted by staff like Maria. However, there are issues with order fulfillment, where items can be missed or mismanaged, as seen in the free donut offer incident. It offers a variety of options such as vegetarian meals, breakfast items, and late-night food, but does not provide dine-in services.
Dunkin'
400 Newark St., Hoboken, New Jersey
The establishment receives praise for its warm and friendly staff, offering great coffee with a consistently clean environment. However, some customers have noted issues such as inaccurate online orders and the presence of unsavory conditions inside the bakery area. Despite these concerns, the business maintains a positive atmosphere suitable for solo diners and laptop workers.
Dunkin'
USPS Sorting Facility, 80 County Rd, Jersey City, New Jersey
The business offers a casual dining experience with a range of services including curbside pickup and delivery. It is popular for breakfast and solo dining, featuring great coffee and vegetarian options. While some customers appreciate the mango smoothie and prompt service in certain instances, there are recurring complaints about incorrect orders and poor customer service.
Dunkin'
704 John F. Kennedy Blvd, Union City, New Jersey
The establishment offers a clean environment and speedy service, with high-quality coffee being a highlight. However, there are complaints about rude staff and issues with order fulfillment. Despite having various seating options, some customers have experienced inconvenience due to parking and long waits.