Dunkin' storefront

Summary

The establishment is frequently criticized for slow service and order mistakes, leading to customer dissatisfaction. Despite offering a range of services like dine-in, takeout, and drive-through, the consistent delays and errors overshadow these conveniences. Customers also report issues with pricing being higher compared to nearby locations.

Pros

  • variety of dining options
  • friendly staff towards pets
  • multiple service methods

Cons

  • slow service times
  • incorrect orders frequently
  • higher prices than competitors

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible

Hours

monday5AM-6PM
tuesday5AM-6PM
wednesday5AM-6PM
thursday5AM-6PM
friday5AM-6PM
saturday5AM-6PM
sunday5AM-6PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

4.2

4450 NY-42, Monticello, New York

Reviews indicate mixed experiences at the establishment with some customers appreciating certain aspects of service and food quality while others criticize poor employee behavior and inconsistent service. The business offers a variety of options like coffee, breakfast, and lunch, catering to diverse needs such as working on laptops or solo dining.

Dunkin' logo

Dunkin'

4.1

144 Jefferson St, Monticello, New York

This business offers a clean environment with friendly and fast service, noted for its great coffee and breakfast options. The staff is appreciated for being accommodating and the seating areas are ample. However, there are occasional issues with food freshness and availability of specific items like croissants.

Dunkin' logo

Dunkin'

2.8

159 Kingston Ave, Wurtsboro, New York

The business offers a mixed experience with some excellent service and food items noted by certain customers, but also significant operational challenges leading to dissatisfaction for others. While the staff's friendliness is appreciated, issues such as poor order accuracy, inadequate training, and slow service are prominent concerns affecting customer satisfaction.

Dunkin' logo

Dunkin'

4.0

1459 NY-17B, White Lake, New York

The business offers a friendly and efficient service with fresh coffee and food, making it popular for breakfast and working on laptops. However, there are issues with stock availability, particularly with certain donuts, which can lead to customer dissatisfaction. Some customers have faced challenges with mobile orders not being ready in time despite early arrival.

Dunkin' logo

Dunkin'

3.9

2 1/2 N Main St, Ellenville, New York

The business offers a consistently clean environment with excellent coffee and fast service, which is appreciated by customers. However, some patrons have reported negative experiences related to food preparation errors and concerns about the safety of their beverages. Additionally, there are issues with parking availability and potential security risks associated with payment transactions.

Dunkin' logo

Dunkin'

4.0

1935 NY-52, Liberty, New York

The coffee shop offers a clean environment and fast service but struggles with consistency in order preparation and customer service. While it is praised for its cleanliness and friendly staff on occasion, issues such as incorrect orders and unprofessional behavior have been noted by customers. Despite these drawbacks, the establishment provides a range of services including dine-in and drive-through options.

Dunkin' logo

Dunkin'

4.0

2580 NY-302, Middletown, New York

The establishment offers fast and friendly service with a clean environment, though some customers have faced issues with order accuracy and product quality. Breakfast items like bacon, egg, and cheese sandwiches are popular, alongside delicious pastries such as blueberry donuts. While the staff is praised for their professionalism, there have been complaints about inconsistent drink quality and customer service during complaint situations.

Dunkin' logo

Dunkin'

3.6

486 NY-17M, Middletown, New York

The establishment offers a variety of services including drive-through, delivery, and dine-in options with good coffee and vegetarian choices. However, there are significant issues with customer service and pricing. Multiple reviews indicate rude staff behavior and dissatisfaction with portion sizes or product quality. Despite these drawbacks, the business provides accessible facilities for wheelchair users and accepts various payment methods.